Representative, Operations at Concentrix – June 2025

Exciting Opportunity at Concentrix for the role of Representative, Operations.

About Concentrix

Concentrix is a global business services leader that powers brands via customer engagement strategy, process optimization, and technology innovation—operating in over 70 countries :contentReference[oaicite:2]{index=2}.

Qualifications

• Graduation / Under graduation in any discipline :contentReference[oaicite:3]{index=3}
• Strong customer service orientation and courteous attitude
• Excellent written and verbal communication skills
• Good computer navigation and PC proficiency
• Dependable with strong attention to detail
• Ability to multitask effectively in a fast-paced environment
• Tolerance for repetitive work and shift rotations :contentReference[oaicite:4]{index=4}

Key Responsibilities

• Interface with customers via inbound/outbound calls, emails, or chats to resolve queries :contentReference[oaicite:5]{index=5}
• Provide support for customer service or technical issues following client guidelines
• Ensure service levels meet contractual KPIs
• Use decision-support tools to troubleshoot and resolve problems
• Maintain accurate records of all interactions
• Offer additional products/services where relevant
• Participate in initiatives to improve customer satisfaction and performance

How to Apply?

• Click Here To Apply

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