ZOHO Corp – Technical Support Engineer – Chennai, India

Exciting Opportunity at ZOHO Corp for the Technical Support Engineer role in Chennai, India.

Job Description

As a Technical Support Engineer at ZOHO Corp, you will be responsible for answering customer queries through phone, email, and chat about product features and capabilities. You will assist customers with troubleshooting, configuration difficulties, and advanced technical issues by collaborating closely with the development team. Prompt communication of customer requirements to the development team is essential.

Key Responsibilities

• Answer customer queries through phone, email, and chat about product features and capabilities.
• Assist customers with basic troubleshooting, configuration difficulties, and advanced technical issues.
• Collaborate closely with the development team to resolve customer issues.
• Communicate customer requirements promptly to the development team.

Required Skills

• Effective English oral communication skills.
• Excellent analytical, listening, and organizational skills.
• Strong customer service skills and enthusiasm for helping customers.
• Ability to prioritize and complete all job requirements.
• Energetic self-starter with the ability to work both independently and within a team.
• Excellent time management skills, attention to detail, and the ability to multitask.
• Positive attitude and willingness to work in night shifts (US time zone).

How to Apply?

Application Link:

• Apply Here

Note: The Level-1 interview (Written Test) process will be held in Coimbatore. Venue, Date & Time will be notified a week prior to the test process. Please note that the location of work will be Chennai. 2026 Graduates are not eligible to apply for this position.

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